Shipping Information

Displayed is a visual approximation of our Standard Shipping (UPS Ground shipping) transit time from SignWay's zipcode location. (Bear in mind that the map is not a guarantee. Shipping times vary in multiple ways such as the day of shipment, interrupting holidays, busy delivery times, and more.)

Also, please refer to the UPS website to invert this map to see how long it may take a package to arrive if it is being shipped to your zipcode.

Click here to see the UPS holiday schedule for reference.


Shipping FAQ

  • What does turnaround time mean?

    • Turnaround time is the approximate production time (in business days) for your product. Turnaround time is the amount of time it takes for us to get your product made before shipping it.

  • What is your turnaround time?

    • Turnaround time is the amount of time (in business days) it takes to receive and produce your product. Please note that turnaround time does not include shipping time.

  • Do business days include weekends?

    • No.

  • Is there any way to put a rush on an order?

    • If you want to rush an order in a way that we have not provided, contact us.

  • How do I calculate my shipping?

    • When orders are shipped, count the next business day/non-holiday as the first day for shipping.

  • Is there a way to rush an order?

    • Please simply select the 1-2 day turnaround time. If you need to rush an order faster than that, contact us.

  • What are your shipping options?

    • We have three shipping options:

      1. Standard Shipping (UPS Ground, 1-5 business days)

      2. Expedited Shipping (UPS Next Day Air, 1-2 business days)

      3. Free local pickup

  • How do I track my order?

    • Once your order has been shipped, you will receive another confirmation email that will have your tracking number within it.

  • My product contains a defect and/or was damaged, what do I do?

    • If a product was damaged, or contains a manufacturing defect when you receive your order, please contact us to see what can be done.